Frequently Asked Questions


How long will shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

Where can I download the app?

You can download or update the DaFit app here →

Apple App Store →

Google Play Store →

Will this watch work with my phone?

This smart watch works on any Android with a 5.0+ version and iOS 9.0+

Can I change the date and time?

The date and time will automatically be updated once the smart watch is paired with the app through Bluetooth.

What if I get inaccurate readings?

Please remember to remove the protector film from the laser sensor before use.

How do I connect my smart watch via Bluetooth?

Step 1: Wake your Smart Phone Device by pressing the button on the side of the watch.
Step 2: Go back to the app, tap the “ADD A DEVICE” button on the top right of the screen.
Step 3: Grant the device access to your smart phone when prompted. Done.

How can I change my smart phone display?

From the Watch →

Step 1: Press and hold your finger on your current clock face to open the clocks app.
Step 2: Move right or left to see the options.
Step 3: Select the desired choice.

From the App →

Step 1: Open the app from your smart phone.
Step 2: Tap the device icon.
Step 3: Tap “Watch Faces”
Step 4: Choose a clock face you like and tap. The changes will automatically applied to your device.

How do I measure my blood pressure correctly?

For measuring blood pressure, smartwatches use the optical heart rate sensor. It detects the time it takes for a pulse to travel from the heart to the wrist. It is also known as Pulse Transit Time (PTT), based on which it shows the blood pressure readings. If the blood pressure is high, the pulse transit time is faster, and if the blood pressure is low, the pulse transit time is slower. Measuring blood pressure is much harder than tracking heart rate and rhythm, and getting it right is arguable even more important. Having more ways to easily take blood pressure measurements at home could be a big benefits to people with hypertension (high blood pressure) or other concerns. Pressure measurement taken exclusively in a doctor’s office are often unreliable: Some people have higher blood pressure in-office because they’re anxious about the visit, while other people have masked hypertension – high blood pressure at home, but normal blood pressure at the doctor.

Use this checklist:

Can I replace the watch band?

You can customize your order after checkout by purchasing additional watch bands in the additional colors we offer. We currently stock white, pink and navy blue.